Description
As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.
At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!
Provides accounts receivable support to internal and external customers and warehouse(s) within designated region(s) of the US market.
PRIMARY RESPONSIBILITIES
Make collection calls to customers with past due balances and open invoices to ensure payment is made timely and within terms.
Research and solve payment discrepancies
Review holds report for order release
Work closely with your sales team to collect on past due balances and ensure credit/debit requests are submitted in a timely manner
Work with our 3rd party insurance carrier to ensure all accounts are in good standing
Process payments, refunds and tax offsets
ADDITIONAL RESPONSIBILITIES
Generate and distribute Excel spreadsheets reports to management
Generate, print and distribute daily Invoice History Reports.
Prepare, generate and distribute Weekly Aging Reports
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS
1. Minimum 2 years of accounts receivable experience and knowledge
2. Associates degree
3. Prior experience with MAS or Oracle
4. Excellent attention to detail and follow-up
5. Ability to multi-task
6. Ability to handle interruptions and work in a fast paced environment
7. Works well in a team environment with a diverse group of people
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential
functions of this position:
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes
information skillfully.
• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits
willingness to try new things.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations,
demonstrates group presentation skills and conducts meetings.
• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively
and is able to read and interpret written information.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops
realistic action plans.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure
quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is
able to deal with frequent change, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management
direction and solicits feedback to improve performance.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
WORKING CONDITIONS
Working conditions are normal for an office environment.
Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Employment with Caesarstone US may be contingent upon completion of background check, drug test, execution of an employment agreement, or any other contingencies the employer may require.
Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated.
We are committed to fostering an inclusive and accessible environment. Caesarstone is an equal opportunity employer committed to diversity and inclusion and welcomes and encourages applications from people with disabilities.
WHAT WE OFFER:
Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
The base rate for this role is between $22.00 to $26.00 hourly plus team result based performance bonus opportunities.
Comprehensive benefit package including: Medical, Dental and Vision Insurance, Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability, plus insurances such as Short-Term Disability and Long-Term Disability, Voluntary Accident, and Critical Illness
An Employee Assistance Program that you or your dependents can access
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching and mentorship
OUR COMPANY VALUES
People First: We treat each other with fairness and respect, consistently provide opportunities for growth, and health and safety are our first priority.
Accountability: Together, we take ownership of our actions, business and future.
Innovation: We are committed to fresh thinking and breakthrough ideas that create value.
Winning Spirit: We are enthusiastic and foster a ‘can-do’ attitude in striving to be No 1. We are committed to excellence and share and celebrate our achievements.
